Problem: I was trying to insert text checkpoint in QTP but unfortunately every time I clicked on the object to perform the text checkpoint for, my operating systems crashed. I am using QTP 10.0 and windows 7.
You need to uninstall the system driver pal_drv.sys. This driver was developed for the text recognition mechanism that QTP doesn’t support now.
The following steps describe the process of uninstalling the driver:
Step1: Go To command prompt. [Start > Run > Type cmd]
Step2: Change directory to C:\Program Files\HP\QuickTest Professional\bin using the command
cd C:\Program Files\HP\QuickTest Professional\bin
Step3: Type in nt_tr.exe –remove as shown in the image below.You will see a message box stating Text recognition has been uninstalled.
Step 4: Reboot machine.